Contact

Message us on Telegram and you'll usually have rates the same day

There is no contact form, no discovery call and no sales sequence. If you want the background first, the about page sets out what ZenexPay is and is not. ZenexPay's contact channel is Telegram, and it goes to the team that runs the channels.

What to send in your first message

Four details are enough for a live quote. Sending them up front turns a week of back-and-forth into a single reply.

If you are moving off a processor that terminated you, say so and include when your balance is due for release. The migration sequence is different when you are working against a hold.

What happens next

You get current rates and which channels are open for your profile. If the fit works, onboarding follows, and the onboarding page sets out what is asked for and how long each step takes. Typical integration is 3 to 5 business days per channel.

A note on channels and verification

ZenexPay's Telegram handle is listed on this page and nowhere else. Anyone contacting you from a different handle claiming to be ZenexPay is not ZenexPay. Verify the handle against this page before discussing commercial terms or sending documents — impersonation is common in this industry and the check costs nothing.

Contact channel

Telegram.

The only official contact channel. Onboarding, quotes and technical questions all run through it.

Telegram

@DLDamon

Rate cards, channel availability, onboarding and integration support. Replies usually the same business day.

Open Telegram
Before you message

Check the rate card

Every market's published rates, limits and settlement cycle are on the rates page. Rule markets in or out before you spend a conversation on them.

Not a fit?

We will say so

If a mainstream processor will take your business, it will be cheaper than any high-risk channel. ZenexPay would rather tell you that than take the enquiry.

FAQ

Before you message

How do I contact ZenexPay?
ZenexPay's contact channel is Telegram. Message the handle on this page with your vertical, target markets and expected monthly volume, and the team that runs the channels replies directly with a live rate quote, usually within hours during business days.
Why is Telegram the only contact method?
Telegram is where this industry actually operates, so ZenexPay works there: it keeps you talking to the people running the channels instead of a sales layer. It also means ZenexPay can return quotes and channel availability in one conversation rather than a ticket queue.
What should my first message include?
Send your vertical (iGaming, forex or prop firm), the markets you need, your expected monthly volume, and your deposit-to-withdrawal mix. With those four details ZenexPay can return a live rate quote and tell you which channels are currently open for your profile.
How quickly does ZenexPay respond?
ZenexPay aims to reply the same business day, and most rate quotes come back within hours. No response-time guarantee is offered on this page. If a commitment matters for your operation, agree it in writing during onboarding.
Do you have a sales team I can book a call with?
No. ZenexPay deliberately has no discovery-call funnel. The published rate cards exist so you can evaluate a market before contacting anyone, and the Telegram conversation goes straight to commercial terms and channel availability.
Can I get the API documentation before onboarding?
ZenexPay issues the full API reference together with sandbox keys once onboarding is complete. Ask on Telegram if you need to review the integration model earlier. The collection and payout flow can be walked through before you commit.
Get started

Four details is the whole intake

Vertical, markets, monthly volume, deposit-to-withdrawal mix. That is the whole intake.

Message ZenexPay on Telegram

Direct line to the team that runs the channels, not a sales layer.